TERMS AND CONDITIONS (“AGREEMENT”)

Please read these Terms and Conditions (“Agreement”, “Terms and Conditions”) carefully before using (“the Site”) operated by TM LUXURY Creative (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at https://tokemakinwaluxury.com

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or purchasing content or other materials on the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.

SHIPPING AND DELIVERY

At TM Luxury we aim to keep shipping costs low and the overall shopping experience as stress free as possible. We offer quick and efficient worldwide shipping via our trusted shipping partners. Orders are dispatched within 24-48hrs of successful payment. As soon as your package is dispatched, we will send you a confirmation email with a tracking number which will enable you to check the delivery status of your order online. You or your designated recipient must be available to sign for goods received. Cost of shipping is based on the current rates of our trusted shipping partners

CUSTOMER PICK UP SERVICES

TM Luxury offers free customer pick up services, you may opt for this at checkout. Pick up point is at Elizabeth’s Place, 22B Admiralty Way Lekki Phase 1 Lagos Nigeria

REFUND & EXCHANGE

Please ensure delivered goods match your order before signing receipt. In the unlikely case where you may be unsatisfied with your purchase, TM luxury offers a 14 Day refund/exchange window, where only unused and non-tampered goods may be eligible for an exchange or refund according to TM Luxury’s discretion. Return shipping is the responsibility of the customer

TAXES & DUTIES

For orders outside of Nigeria, your shipping may attract a special custom/import duty according to the requirement of the custom authority at your base- TM Luxury will not be liable for these charges

At TM Luxury, customer satisfaction is of high importance to us and we are dedicated to making your online shopping experience with us a pleasurable one. For additional information or questions, please contact our Customer Care.

TELEPHONE: +234 70 6427 0887

EMAIL: cc@tokemakinwaluxury.com

Customer Service Hours: 09:00-17:00 (Mon-Fri)